Payment services are a big deal in online gambling, and winning real money involves initiating a deposit to kickstart the gaming process. At Casino Moons, there are a variety of top payment providers, and each country has its preferred accepted options.
The Full List of Deposit Methods
Casino Moons supports various payment providers and currencies, including US Dollar, Euro, Canadian Dollar, Australian Dollar, Argentine Peso, and South African Rand.
Customers can initiate quick and secure payment transactions. The deposits are instantaneous, and the minimum amount that can be deposited is 10 euros or equivalent in other currencies. The banking payment channels available include:
- Visa
- Mastercard
- Ecopayz
- Paysafecard
- Neosurf
- American Express
- Flexepin
- Union Pay
- Skrill
- Neteller
- AstroPay
- Bitcoin
- Bitcoin cash
- Litecoin
- Ethereum
- Tether
- Tron
Despite the numerous payment providers available, enquiring what options are available in your country is best. Also, check the processing fees and ensure they are reasonable before you proceed.
The Full List of Withdrawal Methods
Withdrawals vary from country to country. It is best to contact customer support to gather more information about channels available in your country. Minimum withdrawals are pegged at €/$50, and the weekly cash out is €/$4,000.
The currencies available also include US Dollars, Euro, Canadian Dollars, Australian Dollars, Argentina Peso, Brazilian Real, South African Rand, etc.
Casino Moons incorporates a lot of options to cater to gamblers from all regions. Here are payment providers that can be used to cash out winnings:
- Bank Wire Transfer
- EcoPayz
- Bitcoin Cash
- Bitcoin
- Ethereum
- Tron
- Tether
- Litecoin
Every withdrawal option has its timeframe for processing a transaction. Usually, cashout times using crypto are instant, while wire transfers take 5-15 days to be processed. Although the weekly withdrawals limit is capped at $4,000, VIP players have more flexibility as a perk for their status.
How to Make Your Initial Deposit and Cashout
Initiating deposits and withdrawals at Casino Moons is straightforward. However, newbies might need guidance. Here is a step-by-step process to carry out a deposit and cash your winnings.
How to Initiate a Deposit
Here are the basic steps to help you navigate this phase:
- Log in to your gaming account. If you do not have an account yet, click “Register” to create one.
- Once logged in, head to the Cashier/Payment section.
- Select “Deposit.”
- Pick a deposit option that is the most convenient for you.
- Complete the process following the instructions on the website.
Done! The money should appear in your account instantly or in a few minutes.
How to Initiate a Withdrawal
Withdrawals can be initiated via fiat and crypto channels. However, as mentioned earlier, these options depend on where you reside. The withdrawal options are also limited. Here is how to initiate a withdrawal:
- Log into your account.
- Navigate to the Cashier/Payment section.
- Click and select “Withdrawal.”
- Select a method you wish to use to withdraw.
- Complete the translation following the instructions on the website.
All good! Now all is left to do is wait for your winnings to come directly to you!
24/7 Customer Support @ Casino Moons
Exceptional customer support is one of the pillars of Casino Moons’ operation. Apart from the responsive and user-friendly interface, it provides convenient channels of communication to enable gamblers with issues to reach out to us quickly. The support team is available round the clock, and channels include email, telephone lines, and a comprehensive FAQ section.
FAQs
Is it safe to leave banking card details at an online casino?
Yes, it is safe to leave your card details at an online casino. However, it is essential to do due diligence on the platform. Ensure the casino is well protected and has proper security in place. If the casino does not pass your test, do not leave your details on the website.
What are the options with the lowest minimum deposits and withdrawals?
Casino Moons has a minimum deposit pegged at $10 or the equivalent in other currencies for all payment providers.
Are my winnings taxed?
In some countries, gambling winnings are not taxed. However, your winnings could be taxed depending on where you are playing. We advise that you check with your local laws before playing on the platform or initiating a withdrawal.
Can I reverse the transaction?
Yes, players who initiate a withdrawal can reverse the transaction if they have a reason to do so. If the withdrawal is still pending and you want to cancel, it is possible to do this without backlash.
Should my account be verified for depositing at a casino?
You do not need to verify your account before you initiate a deposit. However, it is mandatory to do your verification before requesting a withdrawal.
Where do I leave a complaint if I am not satisfied with the withdrawal process?
Casino Moons has multiple communication channels to provide answers to your complaints. You can reach out via email or call the telephone lines provided. We will be happy to learn ways we can improve our services!
What are documents needed for verification?
For the Know Your Customer Verification, you need government-issued documents. Proof of income, identity, and address is needed to complete this verification phase. A government ID card, bank statement, and utility bill cover all these.
What cryptocurrencies can I use at an online casino?
Casino Moons is a crypto-friendly site. Cryptocurrencies that can be used to initiate payment include Bitcoin, Bitcoin cash, Ethereum, Litecoin, XRP, Tron, Tether, and many others.
Are there any fees if I have different currencies in my bank account?
Casino Moons supports all major currencies. There are no extra fees when you initiate a deposit with any of the supported currencies. However, your preferred payment provider could have some charges. It is best to do due diligence before you go ahead with the transaction.